Important Notice

Copyright and Intellectual Property Rights

1. Unless otherwise stated, all copyright and other intellectual property rights in the contents on SUPPORT+ including all texts, graphics, videos, sounds, drawings, diagrams, photographs and compilation of data or other materials belong to SUPPORT+.
2. Any materials on this website where SUPPORT+ is the owner of the copyright in such materials are, for any non-commercial purpose, freely to be browsed, displayed, downloaded, printed or reproduced in their original format provided that proper attribution of the copyright to SUPPORT+ and reproduce this Copyright Notice in all copies. Such use must not be, for instance, for sale or for advertising, offering promoting or soliciting any business, trade goods and/or services for benefit, gain profit or reward. SUPPORT+ reserves all rights that are not expressly granted in this Notice. Prior written consent of SUPPORT+ is required if any persons want to use the aforesaid materials in any way other than that permitted above. Such requests should be addressed to supportplus@hku.hk for process.
3. The permission in the paragraph above does not extend to any materials on the linked websites or any contents on SUPPORT+ where the copyright or intellectual property of which belongs to a third party. You should obtain authorization or permission to use such contents from the concerned copyright or intellectual property right holders.
4. If any website wishes to be hyper-linked to SUPPORT+, please contact the webmaster.
5. Please check this page regularly for any revisions and/or amendments which may be made.

Privacy Policy

1. When you look at SUPPORT+ (our website), our service provider makes a record of your visit. This shows your Domain Name Server address and the pages you have visited. The service provider only discloses to us aggregate information about the number and types of visitors. This information will be used for preparing statistics.
2. The personal information you have provided to our website will be treated as strictly confidential and will be used for purpose of communication on news of SUPPORT+.
3. You can express your opinions through the email of our website. We will try our best to read and reply to all the requests. The opinions of the users will be kept for the improvement of the website and the personal information will not be disclosed to a third party without the prior consent of the user.
4. This Privacy Policy Statement only applies to our website, which may provide links to other external websites over which we do not have control. You are advised to refer to the privacy policies of these websites for more information.
5. Our website may edit this privacy policy from time to time and will notify you of such amendments on this page.
6. Should you have any comments or questions about the privacy matters, you should address them to supportplus@hku.hk.

Purposes of Data Collection

We may collect your personal data through this website for:

• registering you as a SUPPORT+ member for contacting the nurses and using the symptom diary, and providing some advice and suggestions to you according to your health information provided;
• communicating with you with regard to your participation in our clinical studies as a volunteer;
• using the push notifications to send you information, e.g. weekly notification for the entry of symptom diary;
• handling your enquiries or complaints; and/or
• conducting surveys regarding your use of this website or SUPPORT+’s activities.

Data Security

We take data security as our priority. We will strive at all times to ensure that your personal data will be protected against unauthorized or accidental access, processing, erasure and/or use by implementing appropriate electronic, physical and managerial measures. If needed, encryption technology may be employed for the transmission of your personal data collected on this website. Nevertheless, by using this website, you acknowledge and agree that Internet transmissions are never completely private or secure, and any data and information you send through this website may be read or intercepted by others.

Disclaimer

1. The information provided by SUPPORT+ on this website is for general information and reference only. While reasonable endeavours have been made to ensure the accuracy of the information provided on this website, SUPPORT+ does not give warranty that the information is free from error or omission. Updating in this web site is carried out as soon as new information is available. However, there is no warranty or responsibility of any kind on providing accurate information and data at a particular point of time. SUPPORT+ will NOT be liable for any errors in, omissions from, or misstatements or misrepresentations concerning, (whether express or implied), any such information, and will not accept any responsibility whatsoever for any loss, damage or injury however arising from or in respect of any use or misuse of the information delivered on this website.
2. This website may contain materials contributed by third parties. To facilitate access to information provided by or via third parties, this website may provide or assist in providing links to external websites through its webpages. SUPPORT+ states that it has not approved or endorsed the materials contributed by third parties on this website or any external websites linked to this website. The provision of any such materials or links to external websites shall not constitute any form of co-operation or affiliation with SUPPORT+ of any such third parties or external websites. Provision of, or assistance in providing, materials contributed by third parties on this website or links to external websites gives rise to no statement, representation or warranty, express or implied, that SUPPORT+ agrees or does not disagree with the contents of any such materials or external websites and SUPPORT+ will not have or accept any liability, obligation or responsibility whatsoever for any loss, destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in respect of any use or misuse of or reliance on the contents of any such materials or external websites delivered on or via this website or inability to use any of them.
3. SUPPORT+ does not give warranty for use of this website without interruption although reasonable effort will be made to maintain this website and rectify problems that may cause possible delay, errors, loss of transmitted information, interruption and temporary unavailability. SUPPORT+ does not assume any liability for direct or indirect loss resulting from the use of or inability to use this website.
4. The material and content contained in this website is for general health information only. It is not intended to be and should not be treated as a substitute for professional medical advice, diagnosis or treatment. You should not rely on any information in text files, multimedia, or articles on this page to replace consultations with qualified health care professionals to meet your individual medical needs. You are advised to present all your medical questions to your own health care provider for management and treatment
5. User of this website does not create a patient relationship or any contractual relationship with us and does not obligate us to follow-up or contact users of this website.
6. By accessing this website or any of its webpages, you unconditionally agree to the terms of this Disclaimer and as they may be modified and/or supplemented from time to time by SUPPORT+ without prior notice to you. Please check this webpage regularly for any modifications and/or supplements which may be made.

This page was last updated on 13th June 2022.

This Disclaimer has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.